AREA professional services are marked by quality, efficiency and timeliness.
+ Projects assessment and design
AREA provides projects assessment and seign services with the aim of drastically reducing the risk of issues in the deployment and start-up phase.
+ Hardware supply and assembly
AREA assemblies hardware and software at the Customer’s premises.
+ Installation and integration
AREA provides installation, testing and integration services at the Customer’s premises.
+ Training and consulting
AREA provides a certified and personalized training and consulting service for LEA operators, supervisors and system administrators.
+ Onsite technical assistance
AREA provides onsite technical assistance worldwide, both for ordinary systems maintenance and for extra-ordinary activities.
+ Remote technical assistance (8×5 or 24×7)
Remote technical support is provided through a centralised Help Desk.
+ Software maintenance
AREA periodically provides to Customers:
- software updates
- software upgrades
+ Software customisation
AREA R&D customises MCR softwares about:
- graphical interface
- security access features: roles, access rights, log reports, etc.
- data import models
- data export models
- analysis and reporting models
- alerting and notification system configuration
- models and process adjustments for administrative and accounting country-specific needs